IT Documentation Comparison
Layer8 Systems vs IT Glue
IT Glue is a popular IT documentation platform used by MSPs. Layer8 Systems offers the same structured runbooks, config storage, and credential management — without the enterprise price tag.
Why teams leave IT Glue
- IT Glue starts at ~$29/user/month — costs scale fast for small teams
- Locked into MSP-first workflows that don't fit internal IT teams
- No network diagramming — you still need a separate tool for topology maps
- No asset tracking — requires a third integration for ITAM
- Data is stored and indexed by IT Glue — not end-to-end encrypted
Feature comparison
| Feature | Layer8 Systems | IT Glue |
|---|---|---|
| Encrypted documentation storage | Partial | |
| Network topology diagrams | ||
| IT asset management | ||
| Runbooks & SOPs | ||
| Config version history | ||
| AI runbook generation | ||
| Credential storage | ||
| Tag autocomplete | ||
| Free tier | 50 notes | Trial only |
| Canadian data residency |
Pricing
Layer8 Systems
Free tier (50 notes) · Pro $19 CAD/mo · Team $79 CAD/mo
IT Glue
~$29 USD/user/mo (minimum 5 users)
Switching from IT Glue?
Export your IT Glue docs as PDFs or copy-paste into NoteTakr. Network diagrams can be recreated in NetMapr using our nmap import.
Your data is encrypted at rest
Layer8 Systems encrypts all note content with AES-256-GCM. Learn how we protect your data →
Ready to switch?
Start free. No credit card required.
Get started for freeFree tier: 50 notes, 50 assets, 3 network maps
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