IT Documentation Comparison

Layer8 Systems vs IT Glue

IT Glue is a documentation platform priced and structured for managed service providers — per-client tenancy, five-seat minimums, annual contracts. Layer8 Systems gives internal IT teams the same runbooks, configs, and credential vault, plus network maps and asset tracking, with no per-client overhead and no contract.

Why teams leave IT Glue

  • IT Glue starts at ~$29 USD/user/month with a five-user minimum — overkill for a 1–5 person internal team
  • Priced and structured around MSP multi-tenancy you don't need if you run one network
  • No network diagramming — you still need a separate tool for topology maps
  • No asset tracking — requires a third integration for ITAM
  • Documentation is stored and indexed server-side — no zero-knowledge option for your crown-jewel secrets

Feature comparison

FeatureLayer8 SystemsIT Glue
Zero-knowledge credential vaults
Network topology diagrams
IT asset management
Custom fields on assets
Runbooks & SOPs
Config version history
Credential storage
One-click full-account exportLimited
No per-client tenancy overhead
Free tier50 notesTrial only

Pricing

Layer8 Systems

Free tier (50 notes) · Pro $19 CAD/mo · Team $79 CAD/mo · no seat minimum

IT Glue

~$29 USD/user/mo (minimum 5 users)

Switching from IT Glue?

IT Glue exports import natively: click Export on your Configurations or Passwords list in IT Glue, drop the CSV into Settings → Import & Export, and it’s detected and mapped automatically — no column remapping. Bitwarden/LastPass/KeePass exports and Snipe-IT-style asset CSVs work the same way. Seed your network map from a subnet scan with the discovery script.

Your data is encrypted at rest

Layer8 Systems encrypts all note content with AES-256-GCM. Learn how we protect your data →

Ready to switch?

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Free tier: 50 notes, 50 assets, 3 network maps

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